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BLE Sensors for Monitoring Residential Accommodation & Social Housing

The UK faces a housing health crisis. With over 16,000 mould complaints to the Housing Ombudsman since 2019 and annual repair costs exceeding £1 billion, social housing providers need proactive solutions. Bluetooth environmental sensors provide continuous monitoring, early warning alerts, and the compliance documentation required under Awaab's Law.

Compliance Ready
Awaab's LawHHSRSDecent HomesRSH Standards

The Scale of the Problem

Damp and mould in UK social housing by the numbers

4.5M
Social homes in England
Regulator of Social Housing, 2024
16,000+
Mould complaints to Housing Ombudsman (2019-2024)
Housing Ombudsman, 2024
£1B
Annual cost of damp repairs in social housing
UK Government estimates
£1.4B
NHS annual cost treating cold/damp housing illness
Building Research Establishment

Understanding the Damp & Mould Crisis

The Awaab Ishak Case

In December 2020, two-year-old Awaab Ishak died from a respiratory condition caused by prolonged mould exposure in his family's social housing flat in Rochdale. Despite repeated complaints from his father, the housing association failed to address the mould problem. The coroner's stark question - "How, in the UK in 2020, does a two-year-old child die from mould in his home?" - prompted nationwide action on housing conditions.

Health Impacts

Damp and mould exposure is associated with a 30-50% increase in respiratory problems. Asthma sufferers are twice as likely to live in damp homes. The NHS spends an estimated £1.4 billion annually treating illnesses linked to cold, damp housing. When wider societal costs are included, this figure rises to £15.4 billion.

Research indicates damp and mould may contribute to 10-15% of new childhood asthma cases across Europe. Cold homes are more prone to condensation, creating a cycle where fuel poverty leads to health problems, which in turn increases healthcare costs.

Why the Problem is Growing

  • Energy cost crisis: 68% of UK residents have cut back on heating due to rising bills. Of those affected by mould, 56% believe reduced heating has worsened the issue.
  • Ageing housing stock: 42,000 social homes failed the Decent Homes Standard in 2023/24. By 2025, nearly 405,000 homes will still be classified as non-decent.
  • Increased complaints: Housing association mould complaints have risen 19% since 2012, while local authority housing has improved. The Housing Ombudsman issued 803 compensation orders for mould in 2023 - nearly double the previous year.

The True Cost to Housing Providers

Reactive approaches to damp and mould are financially unsustainable

Reactive Repairs

£1,500 - £5,000+

Per property remediation including mould treatment, redecoration, and structural repairs

Legal Compensation

£2,000 - £50,000+

Housing disrepair claims averaging £3,000-£10,000, with severe cases exceeding £50,000

Temporary Rehousing

£150 - £300/night

Emergency accommodation costs when properties become uninhabitable

Regulatory Fines

Unlimited

Under Awaabs Law (October 2025), the Regulator can impose unlimited fines for non-compliance

The Building Research Establishment estimates that addressing all dampness in UK housing would cost approximately £270 million - but would save the NHS £38 million annually, paying back the investment within 7 years. Proactive monitoring reduces these costs further by preventing problems before they require expensive remediation.

Awaab's Law: New Compliance Requirements

From 27 October 2025, Awaab's Law requires social housing landlords to act within strict deadlines when tenants report damp, mould, or other hazards.

14
Days to InvestigateLandlords must inspect and investigate reported hazards
7
Days for Written FindingsProvide written investigation results to tenant
7
Days to Make SafeAddress serious hazards after investigation

Non-Compliance Penalties

  • Unlimited fines from the Regulator of Social Housing
  • Court action and injunctions
  • Compensation claims from affected tenants
  • Public sanctions and reputational damage
  • Surprise inspections from 2024 onwards

How Environmental Monitoring Helps

Shift from reactive repairs to proactive prevention

Early Warning System

Detect conditions conducive to mould growth (sustained humidity above 60%) before visible mould appears, enabling preventive intervention.

Evidence-Based Response

Objective data distinguishes between structural issues requiring landlord repair and tenant behaviour contributing to condensation.

Regulatory Compliance

Meet Awaabs Law requirements with documented evidence of monitoring and response timelines.

Reduced Litigation Risk

Comprehensive environmental records provide defence in disrepair claims and demonstrate duty of care.

Predictive Maintenance

Identify properties at risk based on environmental patterns, enabling proactive maintenance scheduling.

Tenant Engagement

Share data with tenants to encourage ventilation and heating behaviours that reduce condensation risk.

Why Disc Maxi is Perfect for Social Housing

Purpose-built features for large-scale residential monitoring

5-Year Battery Life

Deploy once and monitor continuously without maintenance visits or battery replacements, reducing operational costs.

Bluetooth 5.3 with Alerts

Push notifications directly to smartphones when humidity exceeds thresholds, enabling rapid response.

Temperature, Humidity & Dew Point

Comprehensive environmental monitoring identifies condensation risk points with precision.

100,000 Reading Memory

Store up to 3 years of data at 15-minute intervals, providing complete audit trails for compliance.

Gateway Integration

Connect multiple sensors via BM Gateway for 24/7 cloud monitoring across entire housing portfolios.

Compact & Unobtrusive

At just 37mm diameter, sensors blend into any room without impacting tenant living spaces.

Monitoring Thresholds for Mould Prevention

Condition
Relative Humidity
Risk Level
Optimal
40-50%
Low Risk
Acceptable
50-60%
Monitor
Mould Risk
>60% (sustained)
High Risk

Disc Maxi can be configured to send alerts when humidity exceeds your chosen thresholds, enabling intervention before mould becomes visible.

Implementation for Housing Portfolios

1

Assess & Prioritise

Identify high-risk properties based on complaint history, building age, ventilation quality, and previous mould incidents. Focus initial deployment on properties with known issues or vulnerable tenants.

2

Deploy Sensors

Install Disc Maxi sensors in key locations: bathrooms, kitchens, bedrooms, and any areas with previous mould problems. The compact design and 5-year battery means minimal disruption to tenants.

3

Connect & Monitor

Use BM Gateway to connect sensors to the cloud for 24/7 monitoring. Configure humidity alerts at 60% to catch problems early. Data syncs automatically, no tenant interaction required.

4

Respond & Document

When alerts trigger, investigate promptly. Use environmental data to determine root cause - whether structural (requiring repair) or behavioural (requiring tenant guidance). Document all actions for Awaab's Law compliance.

Protect Your Tenants and Your Organisation

With Awaab's Law coming into force in October 2025, now is the time to implement proactive environmental monitoring across your housing portfolio. Our team can help you design a monitoring solution that meets your compliance needs and budget.