Terms and Policies

Website Terms and Conditions

1. This Website Terms and Conditions Policy governs your use of this website; by using this website you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of them, you must not use this website.2. You must be at least 18 years of age to use this website. By using this website and by agreeing to these terms and conditions you warrant and represent that you are at least 18 years of age.3. This website may use cookies. By using this website and agreeing to these terms and conditions, you consent to our use of cookies in accordance with our Cookies and Privacy Policy the terms of which you can find on this website.

Definitions
“computer” includes any computer, tablet, phone or other device through which you can visit or view our site;“hard drive” includes any permanent or temporary storage mechanism on a computer;“site” or “website” means the site located at the address www.my-tempo.com;“us” means Blue Maestro Limited; and“you” means the visitor or user of our site.

License to Use Website
4. Unless otherwise stated, we and/or our licensors own the intellectual property rights in this website and material on the website. Subject to the license below, all these intellectual property rights are reserved.5. You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.6. You must not:i. republish material from this website (including republication on another website);ii. sell, rent or sub-license material from the website;iii. show any material from the website in public;iv. reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;v. edit or otherwise modify any material on the website; orvi. redistribute material from this website, except for content specifically and expressly made available for redistribution,without our prior and express written consent.7. Where content is specifically made available for redistribution, it may only be redistributed within your organisation.

Acceptable Use
8. You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.9. You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger or other malicious computer software.10. You must not use this website to transmit or send unsolicited commercial communications.11. You must not use this website for any purposes related to marketing without our express written consent.

Restricted Access
12. Access to certain areas of this website may be restricted. We reserve the right to restrict access to areas of this website, or indeed this entire website, at our discretion.13. If we provide you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.14. We may disable your user ID and password in our sole discretion without notice or explanation.

User Content
15. In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.16. You grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights.17. Your user content must not be illegal or unlawful, must not infringe any third partys legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).18. You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.19. We reserve the right to edit or remove any material submitted to this website, or store on our servers, or hosted or published upon this website.

No Warranties
20. This website is provided “as is” without any representation or warranties, express or implied. We make no representations or warranties in relation to this website or the information and materials provided on this website.21. Without prejudicial to the generality of the foregoing paragraph, we do not warrant that:i. this website will be constantly available, or available at all; orii. the information on this website is complete, true, accurate or non-misleading.22. Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.
Limitations of Liability
23. We will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website, including, for the avoidance of doubt, the sale of any items through this website:i. to the extent that the website is provided free-of-charge, for any direct loss;ii. for any indirect, special or consequential loss; oriii. for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.These limitations of liability apply even if we been expressly advised of the potential loss.

Exceptions
24. Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit our liability in respect of any:i. death or personal injury caused by our negligence;ii. fraud or fraudulent misrepresentation on the part of our; oriii. matter which it would be illegal or unlawful for our to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness
25. By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.26. If you do not think they are reasonable, you must not use this website.

Other Parties
27. You accept that, as a limited liability entity, we have an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website.28. Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect our officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as us.

Unenforceable Provisions
29. If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.Indemnity30. You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of us legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions
31. Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.
Variation
32. We may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Assignment
33. We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.34. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability
35. If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire Agreement
36. These terms and conditions, together with any associated policies that are referred to in this Policy, constitute the entire agreement between you and us in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and Jurisdiction
37. These terms and conditions will be governed by and construed in accordance with the laws or England and Wales, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

Cookies and Privacy Policy

1. This Cookies and Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you while you visit our site.

Definitions
“computer” includes any computer, tablet, phone or other device through which you can visit or view our site;“hard drive” includes any permanent or temporary storage mechanism on a computer;“site” means the site located at the address www.bluemaestro.com;“us” means Blue Maestro Limited; and“you” means the visitor or user of our site.

Information We Collect
2. In running and maintaining our website we may collect and process the following data about you:i. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.ii. Information provided voluntarily by you. For example, when you register for information or make a purchase.iii. Information that you provide when you communicate with us by any means.<br><br>
Use of Cookies
3. Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.4. We may gather information about your general internet use by using cookies. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.5. You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer. We make no warranties or undertakings that certain areas of our website will be open to you or will function appropriately if you set your computer to reject cookies.6. Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

Use of Your Information
7. We use the information that we collect from you to provide our goods or services to you. In addition to this we may use the information for one or more of the following purposes:i. To provide information to you that you request from us relating to our products and services;ii. To provide information to you relating to other products or services that may be of interest to you. Such additional information will only be provided where you have consented to receive such information; oriii. To inform you of any changes to our site, services or goods.8. If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods or services, that you may be interested in.9. Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided by you it can be withdrawn by you by written notice to us at any time.

Storing Your Personal Data
10. In operating our site it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely.11. Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk.

Disclosing Your Information
12. We will not disclose your personal information to any other party other than in accordance with the Cookies and Privacy Policy and in the circumstances detailed below:i. In the event that we sell any or all of our business to the buyer;ii. Where we are legally required by law to disclose your personal information;iii. To further fraud protection and reduce the risk of fraud.

Third Party Links
13. On occasion we include links to third parties or this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Access to Information
14. In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £15 to cover costs incurred by us in providing you with the information.

Updating this Policy
15. We reserve the right to update this Cookies and Privacy Policy by posting a new version on the site. You should check this page Occasionally to ensure you are familiar with any changes.

Contacting Us
16. Please do not hesitate to contact us regarding any matter relating to this Cookies and Privacy Policy at support@bluemaestro.com.

Governing Law
17. This Cookies and Privacy Policy shall be governed by and construed in accordance with the laws of England and Wales.

Returns, Refunds and Exchanges Policy

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase. If there is a manufacturer defect you must return the item within 365 days of your purchase, unless the device is one where the battery is sealed where the item must be returned within 30 days of your purchase.

Please email support@bluemaestro.com to request a refund and we will assign you a refund number. It is important you are assigned a refund number in advance to prevent returns being rejected.

Mail your returned item to:

Cheltnam Place, Broom Way, Weybridge KT13 9TG, United Kingdom

Include in your package a signed letter stating the reason for your return and the original receipt. You are liable for return postage which will be refunded in full if there is a manufacturer defect along with the purchase price subject to terms contained herein. We suggest you use "signed for" delivery when returning any items since we can only issue a refund for items we physically receive.

Products that that have been damaged, used, or altered will not be accepted for return or exchange. If items have been used outside their designed parameters or are damaged which may have caused to contributed towards a defect may not be refunded. Certain Blue Maestro products are not waterproof and if any damage is caused by water this will be deemed to be damage caused by use outside of designed parameters.

Where an item is being returned for a manufacturer defect we reserve the right to issue you a replacement item. If you do not wish to receive a replacement item please let us know and we will refund you according to the terms contained herein.

Items that are being returned for any range related issues will not be liable for refund or replacement as a manufacturer defect if under testing the item's range is at least 30 meters/100 feet line of sight.

We reserve the right to charge a 20% restocking fee to the extent to which we are legally entitled, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order nor do we pay for your return shipping unless there is a manufacturer defect. Where shipping is not charged separately we reserve the right to attribute part of the original purchase price towards original shipping and this will not be refunded.

All orders are shipped within 24 hours Monday – Friday 8am – 5pm providing they are in stock. To the extent to which any items are not in stock we will inform you as soon as reasonably possible. We accept no liability whatsoever if orders are shipped later than this.

We use the following carriers to deliver our orders:

Royal Mail, UPS, FedEx, SkyNet and DHL

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information where it is available for us to provide you with it.

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.